Privacy Policy

Effective Date: 24/05/2025

At UOM Global ("UOM", "we", "us", or "our"), we value the trust you place in us. Safeguarding your data is not only a matter of compliance - it is a responsibility we uphold with transparency, integrity, and respect. This Privacy Policy explains how we collect, use, share, and protect the personal information you provide through our website and in connection with our U.S. immigration advisory services. It also outlines your rights and the choices you have concerning your data.

1. Introduction

Your privacy deserves the highest standard of protection. This Privacy Policy has been crafted to provide you with a clear, transparent understanding of our data handling practices. Whether you engage with UOM through our digital platforms or via one-on-one consultation, we ensure that your data is processed fairly, lawfully, and with due regard to confidentiality. We encourage you to review this policy in full to understand how your information is treated and safeguarded throughout your journey with us.

2. Information We Collect

While providing U.S. immigration advisory services, we collect and process various categories of personal data. This enables us to assess your eligibility, prepare supporting documentation, and fulfill our legal and regulatory obligations. We obtain this data through multiple channels: directly from you, automatically via our website and systems, or from third-party sources. Below is a detailed overview of the types of information we collect and the context in which they are gathered.

2.1 Information You Provide to Us Directly

We collect personal information that you voluntarily provide to us through consultation, application forms, email, telephone, secure upload portals, or in-person meetings. This may include:

• Personal Identification Information

Such as your full legal name, date and place of birth, nationality, gender, passport or government-issued ID, and marital status. These details are necessary to establish your legal identity and create your immigration profile.

• Contact Information

Including your email address, phone number, and physical or mailing address. This ensures we can stay in touch with you throughout the course of our engagement.

• Immigration History and Legal Background

This includes records of current or past visa applications, entry/exit records, status in the U.S. or other countries, and any legal issues that may affect your case. We collect this information to assess risk and eligibility.

• Educational and Employment Background

Including diplomas, transcripts, resumes, employer references, offer letters, and work contracts. This is critical for employment-based visa categories such as EB-3, L1, and EB-1C.

• Financial and Investment Information

For investor or employment-related applications, we collect documents such as bank statements, tax returns, personal or business income reports, source-of-funds declarations, investment contracts, and escrow records. This is particularly relevant for EB-5 cases.

• Corporate and Business Information (for L1, EB-1C applicants)

Where your immigration application is based on an intra-company transfer or executive role, we may request company-level documents, including

• Articles of incorporation, business registration certificates, licenses
• Organizational charts and corporate structure documentation
• Company tax filings and financial reports
• Proof of parent-subsidiary relationship
• Letters of assignment or board resolutions confirming your executive/managerial appointment
• These are necessary to demonstrate the operational status and legitimacy of the employer, as well as your role within the company.

• Family and Dependent Information

For visa types that allow accompanying dependents (such as a spouse or children), we also collect information for each family member included in your case. This may include:

• Full legal name, date, and place of birth;
• Relationship to the primary applicant;
• Passport or identity documentation;
• Educational records (if applicable).

This information is needed to properly include your dependents in immigration filings and prepare supporting documents such as DS-260 or I-539 forms.

• Additional Supporting Documents

Depending on your case, we may request other documents, such as police clearance certificates, affidavits, personal declarations, marriage or birth certificates, and photographs, to comply with U.S. immigration standards.

2.2 Information We Collect Automatically

When you interact with our digital services (e.g., website, email forms), we automatically collect certain technical and usage data to improve functionality, protect security, and analyze performance. This may include:

• Device and Access Data

IP address, device identifiers, browser type and version, operating system, access timestamps, and referring URLs.

• Website Interaction Data

Pages viewed, links clicked, time spent on site, scroll behavior, and navigation paths. This data is collected through cookies, web beacons, and similar technologies. You may adjust your preferences via our Cookie Policy.

• Geolocation Data

Approximate location inferred from IP address, which helps us provide regionally relevant support and resources.

This data is collected in a form that does not directly identify you, unless you provide personal information yourself during the session.

2.3 Information We Receive from Third Parties

In addition to the documents you provide directly, we may also receive relevant case materials from authorized third parties acting on your behalf or in partnership with us. These sources include

• Legal Representatives and Regional Centers

With your consent, attorneys and EB-5 investment partners may provide us with case documentation, financial filings, or legal opinions to support your application.

• Petitioning Employers and Sponsors

For employment-based cases, your sponsor may provide job offer letters, employment verification, internal HR records, or legal declarations related to your position and duties.

• Financial Institutions and Auditors

For compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations, we may receive confirmation of transactions, investment origin reports, or escrow account statements.

• Government Agencies and Regulatory Bodies

These include entities such as USCIS, the National Visa Center (NVC), the Department of State, or international equivalents. We may receive updates or official notices regarding your application status or required documentation.

• Technical and Communication Service Providers

We use reputable vendors for email delivery, cloud storage, and IT hosting. These providers may process limited personal data only under our strict instructions and never for their purposes.

3. How We Use Your Information

We use your information solely to support your immigration goals and to improve the quality and efficiency of our services. Each processing activity is tied to a legitimate business or legal purpose, conducted with care, and subject to internal controls.

• To provide tailored immigration consulting services;
• To evaluate eligibility for visa categories including EB-5, EB-3, L1, and EB-1C;
• To compile, review, and submit legal documentation to relevant authorities;
• To coordinate with legal counsel, petitioning entities, and regional centers;
• To manage business operations, recordkeeping, and compliance;
• To maintain website functionality, perform analytics, and enhance your experience.

4. Legal Basis for Processing

We ensure that every instance of data processing at UOM is grounded in an appropriate legal basis. These include:

• Consent: When you voluntarily provide data or agree to receive communications;
• Contractual necessity: When we are required to process data to fulfill a service agreement;
• Legal obligation: To comply with immigration law, anti-money laundering regulations, or tax reporting duties;
• Legitimate interests: To improve our services and maintain business operations, unless overridden by your rights and freedoms.

5. Sharing Your Information

5.1 How We Share Your Information

At UOM, we never sell your data under any circumstances. However, to fulfill the services you request, comply with applicable legal requirements, and enhance your overall experience, we may need to share your information with trusted third parties. Any such sharing is conducted on a limited, need-to-know basis and is always subject to strict confidentiality agreements and appropriate data protection safeguards. 

We may share your data under specific circumstances, as outlined in the sections below:

• Service Providers and Regulatory Partners

We may share your data with trusted third parties who directly support your immigration journey or assist with compliance and regulatory requirements. These parties include

• Legal representatives and immigration attorneys assisting with the preparation, review, and submission of your applications across various visa categories, including EB-5 (Investor Visa), EB-3 (Skilled and Unskilled Worker Visa), L1 (Intra-Company Transfer Visa), and EB-1C (Multinational Executive or Manager Visa);
• Regional Centers and EB-5 investment partners, where applicable, for investment assessment, documentation, and ongoing compliance monitoring related to EB-5 petitions;
• Employers and petitioning sponsors involved in employment-based immigration processes for EB-3, L1, and EB-1C applicants, supporting job offers, employment verification, and petition filings;
• Financial institutions, auditors, tax professionals, and escrow agents engaged in verifying sources of funds, processing investment or employment-related payments, and ensuring adherence to Know-Your-Customer (KYC) and Anti-Money Laundering (AML) standards;
• U.S. and international government authorities, including but not limited to the United States Citizenship and Immigration Services (USCIS), the National Visa Center (NVC), the U.S. Department of State, and relevant embassies or consulates, as required to process immigration applications and adjudicate visa benefits.

All sharing of personal data with these entities is conducted strictly on a need-to-know basis and is limited to what is necessary to fulfill the specific service, regulatory, or legal requirement.

• Third-Party Service Providers

We may engage third-party vendors who provide operational support such as IT hosting, secure document storage, customer communication platforms, or payment gateway services. These service providers operate under our instructions and are contractually bound to maintain strict confidentiality.

• Partners Offering Complementary Services

In addition, we may collaborate with carefully selected partners to offer optional add-on services that support your immigration journey. These services may include (but are not limited to):

• Travel insurance and relocation support;
• Business formation and licensing services;
• Real estate assistance and housing solutions;
• Financial advisory or tax consultation.

If you choose to engage with such partners, your information will be shared solely to deliver the service you have requested. These partners will act as independent data controllers responsible for their privacy practices.

5.2 Legal Disclaimer

We may disclose your data under the following circumstances:

• Compliance with Legal Obligations

We may disclose your information when required to do so by applicable law, regulation, legal process, or enforceable governmental request, including in response to subpoenas, court orders, or investigations by regulatory authorities.

• Protection of Rights, Property, and Safety

We may disclose your information when we believe, in good faith, that such action is necessary to protect and enforce the rights, property, or safety of UOM, our clients, partners, or the public; to enforce our terms and agreements; or to investigate and prevent fraud, security breaches, or other potentially harmful activities.

• Corporate Transactions

In the event of a merger, acquisition, reorganization, or sale of all or a portion of UOM’s assets, your data may be transferred as part of the transaction. Should such a change occur, we will notify you through a prominent notice on our website and/or by email and inform you of any choices you may have regarding your personal information.

• Disclosure with Your Consent

We may share your information with third parties outside of the situations listed above only with your explicit prior consent. In such cases, the use of your information will be governed by the privacy policies of the respective third parties.

All disclosures of personal data will be limited to what is strictly necessary to fulfill the specific legal, regulatory, or operational purpose. Where practicable and permitted by law, we will endeavor to notify you before such disclosures.

6. Data Retention

Your information is retained only as long as necessary for the purposes outlined above, or as required by applicable law. Once your data is no longer needed, we will securely delete or anonymize it. In cases where legal retention obligations apply (e.g., for tax or regulatory review), your data will be securely archived for the minimum required period.

7. Your Rights

Depending on your location and applicable data protection regulations (e.g., GDPR, PDPA), you may have the right to:

• Access the data we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion or restriction of data processing, where legally permissible;
• Withdraw consent to processing activities based on consent;
• Object to processing based on legitimate interest;
• Request data portability (receive a copy of your data in machine-readable format).

To submit a request or raise a concern, contact us at: [email protected]

8. Data Security

UOM applies strict security protocols and technologies to protect your data from loss, misuse, and unauthorized access. Our safeguards include encryption, secure hosting environments, multi-factor authentication, and staff training. These controls are subject to regular review and testing to ensure their continued effectiveness in a rapidly evolving threat landscape.

While we make every effort to secure your data, no system can be guaranteed to be entirely free from risk. We encourage users to adopt strong personal security practices, including safeguarding passwords and devices.

9. International Transfers

Due to the global nature of our services, your data may be processed in other countries or regions outside of your home country, including the United States. In such cases, we rely on recognized legal frameworks such as Standard Contractual Clauses (SCCs) and data processing agreements to ensure your information receives adequate protection.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tools to recognize your preferences, optimize site functionality, and collect usage analytics. By using our website, you consent to the placement of cookies on your device. You may modify your cookie preferences at any time through your browser settings. For a detailed breakdown of the types of cookies we use, please refer to our Cookie Policy.

11. Third-Party Links

For informational and convenience purposes, our website may contain links to third-party websites. These sites operate independently from UOM and are governed by their privacy policies. We do not endorse or assume responsibility for the content or privacy practices of third-party sites. We recommend reviewing their terms before providing any personal data.

12. Children’s Privacy

While our services are intended for adult clients, we may collect limited personal data of children under 18 when they are listed as dependents in a family-based immigration case. This information is only collected with parental or legal guardian consent and solely for the purpose of preparing and submitting immigration documents. We do not knowingly offer services directly to minors or collect data outside this context.

13. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, industry best practices, or service enhancements. All updates will be published on this page, and we encourage you to review it periodically. Where material changes are made, we may notify you directly via email or other appropriate channels.